Talkerist Talkerist
hana_gausfain

UX & Content Designer | UX Writer

Hi, this is Hana. Passionate about creating and sharing inspiring digital products that transform people’s lives.

Leveraging my extensive background in Digital Communications Management, my mission is to understand users’ and business’ needs and goals, and create a common meeting place.

As a writer, I understand the importance of choosing the right words to encourage specific actions. In the same way, when working in user & customer experience, I’m able to understand which features and interactions will most benefit both my clients and end-users to reach their goals.

Working alongside Marketing, UX, CS, and Product teams has allowed me to be involved in all different stages of product design and communication.  From research to strategic product decisions and final user testing, gaining an overall perspective of the product management cycle.

 

SPECIALTIES

UX & CONTENT DESIGN

Collaborating with Product Owners, Designers, and Developers, I contribute in every aspect of the product design cycle with a strong focus on creating and managing effective UI copy.

Content Strategy

With over a decade of experience in digital communications, I define, produce, and manage human-centered, SEO-optimized content both in English and Spanish.

CUSTOMER SUCCESS

I specialise in improving customer onboarding, activation and conversion metrics, engaging in one-to-one and one-to-many communication campaigns.

PORTFOLIO

Brands I've worked with

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LET'S COLLABORATE!

I’m always looking forward to collaborate in inspiring projects. Are you interested in creating an exciting experience and connect with your users? Let’s talk!